With DNA testing company 23andMe's recent bankruptcy filing and plans to sell user data, many customers are rushing to protect their sensitive genetic information. Here's what you need to know about securing and removing your data.
Why Act Now?
Following 23andMe's Chapter 11 bankruptcy announcement, the company plans to sell its assets - including customer genetic data - to potential buyers. While 23andMe claims it will maintain data privacy standards, California Attorney General Rob Bonta has urged customers to delete their information immediately.
Download Your Data First
Before deleting your account, consider downloading your genetic information:
- Log into your 23andMe account
- Click your username and select "Settings"
- Scroll to "23andMe Data" and click "View"
- Download key files:
- Reports Summary (wellness, ancestry, and traits reports)
- Ancestry Composition Raw Data
- Family Tree Data
- Raw genetic data
Store downloaded files securely on your personal computer.
Delete Your Account
Follow these steps to remove your data:
- Log into your 23andMe account
- Navigate to Settings
- Select "23andMe Data" then "View"
- Click "Permanently Delete Data"
- Check your email for deletion confirmation link
- Click "Permanently Delete All Records" in the email
Note: The deletion process is irreversible. Recent high traffic has caused some delays, but 23andMe reports these issues have been resolved.
Additional Considerations
The company will also destroy your DNA sample upon account deletion. Some states require customer consent before genetic data transfer to new owners. Users experiencing technical difficulties can contact privacy@23andme.com for assistance.
This bankruptcy filing highlights broader concerns about genetic privacy and data ownership in the digital age. Taking action now helps protect your sensitive biological information from potential misuse or transfer to unknown entities.